Terms & Conditions

These Terms govern the use of the Alou website and purchases made through our store.

Product Representation

Each Alou piece is handcrafted using natural stones, freshwater pearls, and artisanal materials. As a result:

• Colours may vary slightly

• Shapes and textures may differ

• No two pieces are identical

These variations are part of the character of the piece.

Pricing

All prices are listed in South African Rand (ZAR) and are subject to change without notice.

Availability

Because many pieces are one-of-a-kind, availability may change quickly. We reserve the right to cancel orders if an item becomes unavailable.

Intellectual Property

All designs, images, branding, and content on this website belong to Alou and may not be reproduced or used without permission.

Governing Law

These Terms are governed by the laws of South Africa, including the:

Consumer Protection Act